Return Policy

Rocky Mountain Fishing Kayaks, LCC at www.rmfishingkayaks.com Return Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.  All returns are subject to a 20% re-stocking fee.

Kayak Returns:

Kayak returns and refunds will not be accepted.  Any kayak defects should be reported directly to the manufacturer and assessed for damage and warranty status.

Non-returnable items:

* Gift cards

* Boonedox Products including T-Bone hitch extenders.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at sales@rmfishingkayaks.com.

 

Exchanges

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at sales@rmfishingkayaks.com and send your item to: 1280 W Oxford Ave, Englewood, CO 80110, United States.

Shipping

To return your product, you should mail your product to: 1280 W Oxford Ave, Englewood, CO 80110, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

LAST EDITED

06/2023